Well, I finally called on getting a payment plan for the $563.87 doctor's bill that I found out we couldn't cover and can honestly say it was a very pleasant experience. I was very upset to have to do a "budget plan" at all and worried about interest and everything, but it's 0% and they will never charge me to pay over the phone, even if I use a credit card. The woman I spoke with was more than helpful and very kind.
I have never had to do this before and was very surprised; is this a normal interaction for most people dealing with medical bills? I was very relieved once off the phone to have it done and on such a manageable schedule. I had planned to pay if off asap, but since it's 0% for the life of the plan, I may just take my time and put the extra money towards a CC that's charging interest instead of this. Who knew?
What a relief (re: a medical bill)
October 30th, 2008 at 12:59 pm
October 30th, 2008 at 01:12 pm 1225372328
Good job on stepping up and calling them first before it was too late. It feels good to stay ahead of the game.
October 30th, 2008 at 01:25 pm 1225373133
They were very professional and always helpful. They were times this year when they screwed things up. But me and my wife were always proactive with them and call them once a month to make sure everything is in order.
Good luck and continue to stay ahead of the bill. I would also suggest that you write a letter after the bill is paid thanking the person for their professionalism and kindness.
October 31st, 2008 at 02:30 am 1225420249